Cat FAQ

These frequently asked questions are specifically designed for owners seeking our cat services. For those inquiring about our dog services, click here.

The coveted Le Pawsh experience was born from the desire to elevate the perception of dog grooming, parade the beauty of our canine companions, and promote healthier and holistic lifestyles. Since our humble beginnings, we’ve won the hearts of dog parents from as far as Sacramento, Half Moon Bay, and Carmel-by-the-Sea. We love nothing more than pampering pets and offering an experience that fundamentally changes how people view grooming services. We would love nothing more than to extend this luxury to our feline friends. Our Le Pawsh feline specialist has undergone extensive training and shadowing, ensuring that every cat entering our care receives the Le Pawsh treatment for which we are known and loved. In an entirely unregulated industry, Le Pawsh demonstrates dedication to health and safety by certifying all Stylists as Certified Professional Groomers through IPG and our salon is certified official AKC S.A.F.E. We're proud to be the only salon in the area that has taken these extra steps.

Holistic: Emphasizing the importance of the whole and the interdependence of its parts.
Petcare and health have shifted towards prioritizing cost-cutting and convenience. Like you, we want the best for your cat. That can only be achieved with an overall look at every aspect of their life. We believe the best way to allow our pets to thrive is with a proactive approach, taking more of their care into your hands. The Le Pawsh lifestyle is holistic, encompassing more than just grooming, and incorporates a better, fresher diet, quality exercise, and mental stimulation to keep their minds active. Though allergies and anxiety have unfortunately become a regular occurrence in our pet friends, we recommend trying alternative methods before resorting to medication and prescription diets.
We are not veterinarians and are by no means opposed to veterinarians or medicated intervention. We simply encourage you to consider fundamental lifestyle changes to set your pet up for healthy success, so your trips to the vet can be less frequent. We also encourage pet parents to consider delaying medication and try our salon, as we have observed success without medication by utilizing our methods.
Check out our Lifestyle page for our trusted lifestyle recommendations!

Dropping off your cat with Le Pawsh has several key considerations that you should be aware of. Firstly, your cat must be transported into our care whilst in a carrier - no exceptions. Second, current vaccination records must be provided. Lastly, our team member will begin the service with an assessment, checking for fleas and your cat’s temperament. If fleas are found, your cat will need to be promptly picked up and the fleas addressed at home. If your cat is intolerant of our services, causing a risk to themselves or others, service will be terminated, and you will need to come pick up your companion.
When your cat has 30 minutes remaining of their spa day, you will receive a notification informing you of the pickup time.
Please note: Your cat may not be fully dry upon your arrival to pick up. Safety is our top priority, and that includes the stress that your cat experiences.

- Bath and massage with industry-leading cleansers and masks clean and rehydrate your cat’s skin and coat.
- Towel dry
- Soft Blow-dry
- Nail trimming.
- Ear cleaning.
- Coat brush out.
- Coat de-shed
  Bath & Full Haircut includes a Le Pawsh handcrafted lion-cut or full shave-down. Hair on the head will not be cut.
  Bath & Brush includes our feline bath experience and coat de-shedding to keep your feline friend clean and dander-free.
  Waterless Bath & Brush includes a low stress grooming experience replacing a bath with a luxurious mousse, conditioned throughout the coat
  Pricing estimates can be found on our Cat Services page. Cat nails can be serviced same-day services, depending on Stylist availability, and require you to call us in advance, to schedule. To schedule a nails only visit, please call us at (510) 598-5037.

We understand that time away from your cat can be taxing; however, we would like to emphasize that grooming is an intricate process performed on live animals. Ensuring their safety, well-being, and comfort are our utmost priorities. Despite our planning, occasional delays may still occur. With that said, please allow 1 to 3 hours, depending on the specific service chosen, your cat’s temperament, and the condition of their coat.
When your little one has just thirty minutes remaining of their spa day, we'll ensure you receive a prompt notification, allowing you ample time to head over and eagerly embrace your furry companion.

Regular and consistent grooming throughout life, at home or with us, teaches your cat how to better tolerate this service. We recommend a schedule of 8 to 12 weeks, depending on the cat's lifestyle, dander production, and whether you have allergies. (No judgement, we get it)

Kittens can be brought in as early as 12 weeks, after they’ve received their rabies vaccination. All kittens up to 8 months old should book our Waterless Bath & Brush service.

Through rigorous testing and countless trials, we have curated a collection of truly superior products. We prioritize quality and efficiency, selecting only the finest options available.
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Cats who shed will always shed - It is built into their DNA. However, we can help! Our Cat Spa Day services include a thorough de-shed.

We do not service feral cats.
Although we would love to service all cats, safety is our top priority. Due to the unpredictable nature of how some cats react to grooming services, we are unable to service any cat that is older than 10 years of age and has never received grooming services previously.

We do not provide anal gland expression services for cats as we believe this is outside the scope of practice for any groomer. Please consult a trusted veterinarian for this service.

A comprehensive understanding of our Cat Policies and Cat FAQ will ensure that nothing goes unknown and all questions are answered. If there are any lingering questions, please don’t hesitate to call our salon or submit a contact form. The main points for drop-off are:
- Your cat must be transported into our care and remain in a carrier at all times.
- You must provide current vaccination records at the time of drop-off.
- Your cat's service may be ended early, depending on stress levels and temperament. With that said, please be prepared to pick up early if necessary.

Cancellations: Cancellations and reschedules must be made at least 24 hours prior to the scheduled appointment time to avoid incurring a cancellation fee, which is 50% of the scheduled service. Please note that text messages, form submissions, and emails do not qualify as a valid form of cancellation.
No-Shows: Those who arrive more than 15 minutes late for drop-off will be considered a ‘No-Show’ and may incur a fee totaling 75% of the scheduled service. If you are running late, please call our team. It is entirely at our team's discretion, based on our schedules and timing, whether your pet can still be serviced.
Cat Deposit: All Cat Spa Day appointment services require a non-refundable $50 deposit. This is subtracted from the overall appointment cost. If it is determined during the initial assessment that your cat is intolerant of our services or has fleas, they will be sent home, and the client will forfeit the deposit

For your cat to be serviced at Le Pawsh, they must be current with rabies and FVRCP vaccines. We require records to be presented at the time of drop-off.